Stella Taylor

Mobile: 07932 755 131

Email: ms_stella_tayloryahoo.co.uk

Booking & Payment

• Bookings can be made directly and instantly via the booking calendar on this website.

• By paying any deposit, you confirm that you have read, understood, and agree to these booking policies.

• The full balance is due 40 days before your arrival. For last-minute bookings, the full amount is due at the time of reservation.

• Cancellations made at least 40 days before arrival receive a full refund. For cancellations made less than 40 days before arrival, no refund will be issued unless the property is re-let for the same period.

Arrival & Departure

• Check-in: from 4:00 PM

• Check-out: by 9:00 AM (to allow for same-day changeovers of both cottages)

Guest Conduct

• Please be considerate of the neighbours. We do not host stag or hen parties.

• Treat the cottages with respect and leave them clean and tidy.

• Report any breakages to the owner and arrange for replacement or repair.

• If additional deep cleaning is required, you may be charged an extra fee.

• The owners or managers reserve the right to enter the property at any time to carry out repairs, and to access the garden for maintenance.

• Do not exceed the stated maximum occupancy for each cottage.

Smoking

• All areas of the cottages are non-smoking. If smoking occurs inside, a deep cleaning fee will be charged.

Dogs

• Well-behaved dogs are welcome, but must be kept on hard flooring (downstairs only).

• Any fouling in the garden must be cleaned up immediately.

• Dogs must never be left alone in the property.

Liability

• We accept no responsibility for any injury or loss sustained on the premises.

Right to Refuse or Evict

We reserve the right to refuse accommodation or demand the immediate departure of any person not complying with these conditions.

Alternative Booking Platforms

If you prefer to book through a third‑party agency, you can find Aberlour Bolthole and Aberlour Retreat on:

• Airbnb – booking fee: typically around 14–16% (charged to guests in most regions, though hosts may pay a separate fee)

• Tripadvisor (Holiday Lettings) – booking fee: 8–14.5% (variable)

• Booking.com – booking fee: typically 10–15% (varies by property and region; exact fee shown at checkout)

Health & Safety Policy Statement

It is the continuing policy of this business to ensure, so far as is reasonably practicable, the health, safety and welfare of all employees and others who may be affected by our operations – including members of the public, contractors, and visitors.

The discharge of these duties will be given at least equal priority to commercial success and customer service.

We aim to provide and maintain the highest practical health and safety standards across all our operations, in full compliance with relevant legal requirements and guidance.

Responsibilities

Management
The Manager, acting through delegated duties of the team, holds ultimate responsibility for ensuring the health and safety of all employees and others affected by our operations.

Individuals
While management will do everything within its powers to ensure employee safety, every individual associated with the business must also fulfil their legal obligations to protect their own health and safety, that of their colleagues, and that of our guests.

Line Managers
Health and safety management is a key responsibility of line managers. They are charged with taking ownership of health and safety, ensuring it is an integral part of how they and their departments operate, and accepting it as a core function of general management.

Employees
Every employee has a duty to take reasonable care of their own and others' welfare, and to report any situation that may pose a threat to any person's wellbeing.

Primary Objectives

• To ensure, through risk assessment, that all activities and locations are reviewed, and that hazards are either removed or controlled to enable safe working conditions.

• To ensure that all plant and equipment provided is safe, fit for purpose, and suitably maintained.

• To ensure staff are fully trained in their responsibilities, and that they receive all appropriate information, training, and supervision to carry out their tasks safely.

• To ensure regular and effective consultation through internal health and safety meetings.

• To investigate all accidents and develop action plans to prevent recurrence.

Policy Review

This policy will be reviewed regularly, or whenever new legislation or guidance makes it necessary. Updates will be made accordingly.

HOLIDAY LETTING AGREEMENT

(For a Holiday Let of Furnished Property)

DATED ____________________

SIGNED
Landlord: ____________________
Landlord’s Agent: ____________________
Tenant(s): ____________________, ____________________, ____________________, ____________________

PRINT NAME
Landlord: ____________________
Landlord’s Agent: ____________________
Tenant(s): ____________________, ____________________, ____________________, ____________________

THIS RENTAL AGREEMENT comprises the particulars above and the terms and conditions below, whereby the Property is let by the Landlord and taken by the Tenant(s) for the Term at the Rent.

Additional Provisions:
[Add any special terms here]

TERMS AND CONDITIONS

1. Holiday Use Only

The Tenant shall occupy the Property for holiday purposes only. This Agreement does not confer any security of tenure under the Housing Act 1988, and the occupation is deemed an excluded tenancy.

2. Tenant’s Obligations

The Tenant agrees to:

2.1 Pay the Rent on time and in the manner stated.

2.2 Keep the interior of the Property in a good, clean, and tenantable condition, and not damage or injure the Property or any part of it.

2.3 Yield up the Property at the end of the Term in the same clean condition as at the beginning (reasonable wear and tear and damage by insured risks excepted).

2.4 Maintain all contents listed in the Inventory (if any) in good and clean condition, and replace, repair, or cleanse any item that becomes broken or damaged during the Term.

2.5 Not make any alteration, addition, redecoration, or painting to the Property.

2.6 Not do or omit anything on the Property that may become a nuisance or annoyance to other occupiers, neighbours, or that may prejudice insurance or increase premiums.

2.7 Not keep any pet without the Landlord’s prior written consent (not to be unreasonably withheld). If pets are permitted, they must be kept under strict control, never left unattended in the Property. The Tenant is responsible for all damage and extra cleaning caused by pets.

2.8 Use the Property only as a private holiday residence for a maximum of [number] persons.

2.9 Not assign, sublet, charge, or share possession or occupation of the Property or any part of it.

2.10 Allow the Landlord or authorised persons to enter the Property at reasonable times to inspect condition, carry out repairs, or conduct gas inspections, provided reasonable prior notice is given (except in emergency).

2.11 Pay interest at 8% above the Bank of England base lending rate on any Rent or other money due that is more than 3 days in arrears, from the due date to the date of payment.

2.12 Provide a forwarding address at the end of the tenancy, remove all rubbish and personal items (including their own furniture and equipment) from the Property before leaving.

3. Tenant’s Quiet Enjoyment

Provided the Tenant pays the Rent and performs their obligations, they may peaceably hold and enjoy the Property during the Term without interruption from the Landlord or anyone claiming under the Landlord.

4. Insurance

The Landlord will insure the Property and contents belonging to the Landlord (as listed in the Inventory, if any) and will make a copy of the insurance policy available to the Tenant.

5. Landlord’s Right to Recover Possession

If Rent is unpaid for more than 10 days after its due date (whether demanded or not) or if the Tenant breaches any obligation under this Agreement, the Landlord may recover possession of the Property and this Agreement shall end, without prejudice to the Landlord’s other rights and remedies. This clause does not affect the Tenant’s statutory rights; the Landlord must obtain a court order while anyone is living at the Property.

6. Deposit

6.1 The Deposit will be held by the Landlord and refunded to the Tenant at the end of the Term (however it ends) at the forwarding address provided, less any reasonable deductions for costs or losses caused by the Tenant’s breach of this Agreement. No interest is payable on the Deposit.

6.2 The Deposit shall be returned as soon as reasonably practicable. The Landlord is not bound to return it until a reasonable opportunity has been given to assess the cost of repairs needed due to the Tenant’s breaches. Except in exceptional circumstances, the Landlord shall not retain the Deposit for more than one month after the tenancy ends.

6.3 If during the Term the Landlord deducts from the Deposit to cover reasonable costs arising from the Tenant’s breach, the Tenant shall make additional payments to restore the full Deposit amount.

7. Notices (Section 48, Landlord & Tenant Act 1987)

The Landlord notifies the Tenant that any notices (including notices in proceedings) should be served on the Landlord at the address stated overleaf.

8. Damage or Destruction

If the Property is damaged or destroyed by any insured risk, the Tenant shall be relieved from paying Rent to the extent that their use and enjoyment is prevented, and from performing obligations as to the condition of the Property for as long as the damage or destruction continues (except where the insurance is prejudiced by the Tenant’s act or default).

9. Interpretation

9.1 “Landlord” includes any person later entitled to the reversion of this tenancy.

9.2 “Tenant” includes any persons deriving title under the Tenant.

9.3 “Property” includes all the Landlord’s fixtures and fittings at or upon the Property.

9.4 “Term” means the period stated overleaf, or any shorter or longer period in the event of earlier termination or extension.

10. General

References to the singular include the plural and vice versa. Obligations or liabilities of more than one person are joint and several. An obligation on a party includes an obligation not to allow or permit the breach of that obligation.

End of Agreement